Education, Training, & Relevant Experience

  • 22+ years in the field of Ixd / UI / UX Engineering 1994 - Current

    IxD / UI / UX / Human Factors Engineer

    Global IxD / UI / UX / Management, Architecture, Design and Development

  • Human Factors / UX Engineering 1999 - 2001

    Human Factors Engineer

    (2 Year Program) Fidelity Investments - Salt Lake City, Utah

  • Chemical / Distillation Engineering 1994 - 1998

    Refinery Multi-Unit Board Operator

    (4 Year Program) Chevron USA - Salt Lake City, Utah

  • Refinery Operations 1989 - 1992

    Refinery Plant Operator

    (3 Year Program) Chevron USA - Salt Lake City, Utah

  • Category 1 P.O. 1987 - 1989

    Police Officer

    State of Utah - Police Academy

  • Category 2 P.O. 1982 - 1987

    Correctional Supervisor

    State of Utah - Correctional Academy

  • 4 Years1980 - 1984

    Design and Graphics Technology

    Brigham Young University - Provo, UT

Proven Capabilities

  • Epics , User Stories, Acceptance Criteria and Task Tracking.
  • UX Architectural Governance and UX Center of Excellence guidance and development.
  • Development Teams and Technology Management.
  • Development of Large, Complex, “Internet-Time” and Multi-Year Projects.
  • Customer Management, including Internal and External Clients.
  • Contextual Inquiry, User Requirements and Analysis, Form and Behavior Specifications.
  • Communicating Corporate Goals from C level Executives to Development Teams.
  • Agile / Scrum Development Methodologies, Epic/Story/Task Tracking and Prototyping Software, e.g...
    • High and Low Fidelity Prototypes
    • HTML5 / CSS3 , WPF / C#, .NET ASPX, ASP
    • Responsive Design
    • SharePoint
    • Confluence
    • Jira
    • Webstorm
    • IntelliJ
    • GitHub
    • Lean UX
    • Agile / Scrum
    • Kanban
    • TFS
    • Axure 7.0
    • SketchFlow
    • Balsamiq
    • Abobe Photoshop CS6
    • Abobe Illustrator CS6
    • Abobe InDesign CS6
    • SharePoint
    • Tortoise SVN
    • Rational Clearcase
    • Visual Source Safe

Employment History

  • 2018 - Now
    Principal UI - UX Architect - Zions Bancorporation.
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    from January 2018 - Current

    Zionsbancorp (Salt Lake City, UT)

    Zions Bancorporation is one of the nation's premier financial services companies with total assets exceeding $65 billion. Zions operates under local management teams and distinct brands in 11 western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah, Washington and Wyoming. The company is a national leader in Small Business Administration lending and public finance advisory services, and is a consistent top recipient of Greenwich Excellence awards in banking. In addition, Zions is included in the S&P 500 and NASDAQ Financial 100 indices.

    • Solutions Architect | Responsibilities and Governance

      • Responsible for Governance Policies and Best Practices, running UX Technical Working Groups, UX Training, the development of UI Style Guides, Pattern Libraries and the extensible process making all UX artifacts available for all application development. I am also establishing our UX Center of Excellence.
      • Responsible for developing the structure and flow of our digital experience platform for all new applications and application redesign e.g. public websites, internal and external applications for mobile and desktop.
      • Responsible for conducting and supervising research, interviews, and surveys, and then translating that information into personas, customer journey maps, sitemaps, wireframes, and prototypes. I partner with various business teams in our organization to understand how their end users will interact with our UI Digital Experience platform.
      • Responsible for all UI UX vendor interaction and application design, development, and integration into our existing DX platforms and systems.
    • Responsible for creating processes that track:

      • Task Success Rates: The number of completed tasks vs the total number of attempts.
      • Time on Task: The amount of time it takes the user to fully complete the task.
      • Use of Search vs. Navigation: The number of completed tasks through navigation or search.
      • User Error Rate: The number of errors divided by the total number of task attempts.
      • System Usability Scale: SUS is a way to quantify the qualitative data, like user’s perceived satisfaction of the product. It consists of 10 statements to which users rate their level of agreement on a five-point scale.
      • Qualitative UX KPIs: Qualitative UX KPIs require communication with actual users through usability testing, contextual user interviews, or at the very least user surveys.

    » View website

  • 2015 - 2017
    Principal UI - UX Architect and Product Manager - XTRAC Solutions.
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    from June 2015 - December 2017

    Long Term Contract Position - XTRAC Solutions a Fidelity Investments Company.

    XTRAC is a robust workflow solution that includes Workflow Automation, Hosted Document Management and Insights & Analytics. It provides tracking, routing and control of work across employees, departments and offices. XTRAC integrates with front-end applications, recordkeeping and financial systems for a seamlessly connected organization.

    Fidelity Investments, a global financial services leader serving more than 23 million individuals and institutions with more than $4.9 trillion in assets under administration and has relied on XTRAC® to help run its operations for more than 20 years.

    • Responsible for the complete Redesign for Workbench:
      • Wireframes and conceptual white boarding
      • Workflow Development and Process Troubleshooting
        • Introduced the "Lean UX" process into XTRAC's software development processes (we took the "Lean UX" definition even further. Our development process is' "Persona driven experiences - experience driven components"). This has cut development cycles from months to weeks.
      • Created (Designed and Developed) XTRAC's "Dev Center" used by all development teams to quickly access all API's, HTML5 component code, resource and pattern libraries and templates. (Usability taken even further and delivered to our developers to make creating components a no brainer and easy to configure using plunker - ALL OPEN SOURCE).
      • Created (Designed and Developed) XTRAC's "Developer Career Portal" used by all Development Managers and Leads to quickly assess employment candidates through the hiring process.
      • Project Included
        • GitHub assessment tests
        • Access to all candidate social media
        • Access to candidate Resumes, LinkedIn profiles and GITHub accounts

    » View website

  • 2015 - 2015
    Principal IxD / UI / UX / Architect - AT&T Corp.
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    from January 2015 - February 2015

    Short Term Contract Position - AT&T Corp.

    AT&T has more than 120 million wireless customers who have the nation's strongest LTE signal* and the nation's most reliable 4G LTE network** at their fingertips. Our voice and data network covers more than 99 percent of all Americans, so our customers can stay connected from virtually anywhere - whether they're driving home from work, or driving across the country.

    • Responsible for the troubleshooting AT&T's UI / UX Design Processes:
      • Research of 3rd Party Contractual Obligations
        • Resolving 3rd party development contract roadblocks. (UI / UX Designers legally could not communicate with 3rd party development teams once designs and comps were handed off).
      • Workflow Development and Process Troubleshooting
        • 16 3rd Party Vendors did all of the E-Billing processing for Wireline and Wireless. (API's, Updating Services or any needed code work for redesign took six months to one year to complete). Slow development processes are a huge bottleneck for AT&T.
      • Transitioning out 60 Design and Development Contractors, then onboarding 60 new Design and Development contractors without losing project focus and digitally archived project data and files.

    » View website

  • 2014 - 2015
    Principal IxD / UI / UX / Architect - Under Armour
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    from June 2014 - January 2015

    Short Term Contract Position - Under Armour

    Under Armour is an innovator in the athletic apparel and accessories industry. They set the bar for using innovation in the development of athletic apparel and accessories for improved performance by athletes throughout the world.

    • Responsible for the development of Under Armour's UX Future Vision, in the development of:
      • Mind Maps
      • Workflow Development with Logical Flow in Design
      • New Internal Branding Standards for PIM (New CMS Application)
      • New Style Guide for PIM (New CMS Application)
    • Responsible for the redesign of Under Armour’s PIM / B2B / B2C / CMS systems including:
      • Product Attribution
      • Visual Merchandising
      • Style / Product Search
      • Product Activation / Deactivation
      • Responsive / Mobil Device Design
    • Responsible for the implementation of UX Design processes across Under Armour Development Teams in Baltimore, MD.
    • Responsible for Contextual Inquiry during the development of new functionality and the redesign of several internal applications. Keeping the redesign focused on User Centric principles in order to meet the needs of Under Amour’s merchandisers. This includes Application Wire-frames, High and Low Fidelity Prototypes, Mind Maps, Logical Flow in Design and final HTML5/CSS3 UI release code.

    » View website

  • 2013 - 2014
    Principal IxD / UI / UX / Human Factors Engineering Architect/Manager - ExxonMobil
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    from April 2013 - June 2014

    Long Term Contract Position

    ExxonMobil is the world's largest publicly traded international oil and gas company, providing energy that helps underpin growing economies and improve living standards around the world.

    • Leadership: Managed teams in Buenos Aries-Argentina, Kuala Lumpur-Malaysia and Houston-TX in UX Design, UI Development using the Lean UX process to redesign a group of 100+ internal applications.
    • Responsible for the development of ExxonMobil's UX Vision and 3 to 5 year UX Roadmap, including:
      • Mind Maps
      • Workflow Development with Logical Flow in Design
      • New Internal Branding Standards for EMIT Applications
      • New Style Guide for EMIT Applications
      • COE (Center of Excellence) Processes and Templates
      • Workflow processes with touch points to Data systems and Agility development
    • Responsible for the redesign of ExxonMobil's Upstream UTP WPF applications.
      • Log Availability
      • Keyword Search
      • Structured Search
      • Map Search
      • EMVI Petrel® Plugin Loader
      • Reservoir Process Manager
      • App Store - "One Click" Installer
      • Test Environment Portal
      • XFDB (Cross Functional DB) Project Management Application
    • Responsible for Contextual Inquiry during the redesign of these applications. Keeping the redesign User Centric in order to meet the needs of ExxonMobil Personas.
    • Responsibilities during redesign include Application Wireframes, High and Low fidelity Prototypes, Mind Maps, Logical Flow in Design and final WPF UI release code.
    • Responsible for training of Interns, Developers and C-Level officers in User Experience Processes used in Scrum Agile and Lean UX Development.

    » View website

  • 2013-2013
    Principal IxD / UI / UX / Human Factors Engineer - Northrop Grumman
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    from January 2013 - April 2013

    4 Month Contract Position

    Northrop Grumman Corporation (NYSE: NOC) offers an extraordinary portfolio of capabilities and technologies that enable us to deliver innovative systems and solutions for applications that range from undersea to outer space and into cyberspace. Our core competencies are aligned with the current and future needs of our customers and address emerging global security challenges in key areas, such as unmanned systems, cyber security, C4ISR, and logistics that are critical to the defense of the nation and its allies.

    • Responsible for training of new Design Engineers in Responsive Web App Design best practices and Style Guide development.
    • Lead UX UI Designer / Human Factors Engineer for our "Smart Navigator" used by several US States to comply with the Affordable Health Care Act - Navigator - Section 1311(i). I designed this web site and web application to meet all Section 508 Government Standards in compliance with the Americans with Disabilities Act.
    • Lead UX UI Designer / Human Factors Engineer for the "Cerbro" Beta. This application will be used by the FBI, CIA NSA and Home Land Security. This is a mobile "responsive" web app that will run on any device using JQuery, HTML5 and CSS3.

    » View website

  • 2012 - 2012
    Principal IxD / UI / UX / Human Factors Engineer - Open Solutions Inc
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    from January 2012 to December 2012

    Company sold to Fiserv

    Open Solutions focuses on the financial services marketplace by providing mission critical technologies that enable our clients worldwide to strengthen relationships, improve productivity, drive new revenue and reduce costs.

    • Reported to C level management UI Development and Usability progress for several long term projects.
    • Responsible for all UI framework, design and development.
    • Responsible for User Centered design processes and Usability Testing of new Open Solutions software packages.
    • Lead design engineer Responsible for Open Solutions next generation initiative. (All mobile development architecture for IOS and Android devices), using HTML5 and CSS3 for Responsive Design.
    • Designed corporate design guide for all WPF applications including the DNA Home Screen Dashboard to be released late 2013.

    » View website

  • 2010 - 2012
    President and Founder - On Site Systems Support LLC
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    November 2010 to January 2012

    Pursued the creation of my own IT Consulting and Development company

    On Site Systems Support Provides IT, Web and Media Services for small to midsized businesses. On Site Systems Support offers E-Commerce, Hosting Solutions, Web, Win and Mobile application development and Human Factors and Usability Consulting. We also offer IT Training on most software suites, mobile devices and provide service and support for equipment ranging from HPC Servers to IPhones.

    • Developed Web Strategies and SEO Analytics for several local businesses. Worked directly with business owners and investors at Granite Transformations, Lucas Productions, Vanguard Real-estate, and Action Coach here in Albuquerque.
    • Responsible for Usability testing of all designs to be implemented once the User Centered Design process was completed.
    • Responsible for all Training of new clients.
    • Responsible for all contract personnel.

  • 2007 - 2010
    Senior IxD / UI / UX / Human Factors Engineering Team Lead - LANDesk Software
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    from August 2007 to November 2010

    Company sold to Thoma Bravo

    LANDesk delivers cost-effective systems, security and process management solutions that help IT teams automate and simplify the management of desktops, servers, and mobile devices. My core responsibilities as the Lead Senior UI designer and developer are to build new Windows and Web applications from details gleaned from our clients during observation and contextual inquiry. I also build high fidelity software prototypes to help our PM and Marketing teams with new products and existing product enhancements.

    • Human Factors Team Lead over a staff of amazing Human Factors / Design Engineers.
    • Responsible for client User Centered design processes and Usability Testing of all software packages offered by LANDesk.
    • Designed and coded LANDesk's new "Asset Lifecycle Manager" framework which was released at the end of Oct. 2008. This "ALM" application has been rated by Gartner as #2 in the "Top 10 IT Products" released in 2008. » View article ALM has already brought several million new dollars to LANDesk since its release in Q4 of 2008.
    • Senior UI engineer responsible for designing and coding several new .net WPF applications for LANDesk's "Software License Manager", "Software Distribution Manager" and "Device View" packages which will be released in 2010 / 2011.
    • Responsible for the integration of several software packages that were purchased by 3rd party acquisitions.

    » View website

  • 2007 - 2007
    Senior IxD / UI / UX / Human Factors Engineer / Product Manager - ATTask Inc.
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    from May 2007 to August 2007

    3 Month Contract Position

    ATTask is a world leader in project online management software / SaaS.

    • At ATTask I was responsible for the product requirements and development schemas for all new features and new feature requests from existing clients.
    • Researched, analyzed and wrote the Product Requirements for new Time Sheet modules with in Attask. Coordinated with Amazon.com, E.J Gallow Wineries, and several other clients, the implementation of several base accounting standards allowing Attask to meet exportability to QuickBooks as well as other Accounting software packages.
    • Integrated the latest Government standards into all time tracking modules allowing Attask to be used for time management and payroll for Federal Government contracts.
    • Created Imagery and Screen Layouts for Attask's Enterprise Work Cloud.
    • Worked with developers in India to create Asp.Net / MS Outlook Plugins for mobile deployment.

    » View website

  • 2006 - 2007
    V.P. IT Development and Human Interface Design - Fizook.com
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    from June 2006 to May 2007

    Start-up Company

    **Fizook.com is an online "reverse" auction company. Their auction allows users to submit a time, date, and price for items they are wishing to purchase and then vendors bid for the user's business.

    • Leadership Responsibilities: Vice President responsible for contractor management during the development of Fizook's Online Auction platform. Responsible for code development and review, vendor management, systems equipment control and inventory, and IT budgeting for the department.
    • Responsible for all of the UI design and Project Management for the release of the new FIZOOK.com. This is a cutting edge web application using ASP.Net 3.5 and Atlas / Ajax script libraries.
    • Responsible for the redesign of all corporate existing websites (Bridgewater Mortgage and Woodland Prescott Investments). Directing our web team to meet the requirements of our marketing team, as well as design using the information obtained through discoveries made by our focus group beta tests. Each of the websites must have their own unique representation of corporate information, but must display a similar look and feel and navigation.

    **Note: Company has gone out of business...

  • 2002 - 2006
    V.P. IT Development and Media Relations - ASJ Development
    Franchice Co. for Apple Spice Junction
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    from December 2002 to June 2006

    Start-up Company

    ASJ Development in the franchise entity for 2 restaraunt chaines "Apple Spice Junction" and "Apple Spice Cafe".

    • Leadership Responsibilities: Vice President responsible for contractor management during the development of all ASJ software, code development and review, vendor management, systems equipment control and inventory, IT budgeting for the department and presenting our national sales platform to prospective franchisees.
    • Researched, analyzed and supervised the development of a POS solution for all franchises. Architected and integrated the system to conform to our future business model. This solution is a highly flexible and scalable, secure web application which supports our online business as well as normal business channels.
    • Worked with development teams at Pixel Point in Montreal Canada to develop new POS reporting schemas which allowed for sales and royalty report data to be easily sent to Corporate in Salt Lake at the end of each day.
    • Represented ASJ Development's technical blueprint to numerous prospective franchisees demonstrating technology as a key driver to the success of our franchises. Our use of technology is a huge differentiator between our company and similar companies in the food services market place.
    • Developed and integrated multiple software tools to automate daily repetitive processes including daily reporting and system maintenance functions.

    » View website

  • 1999 - 2002
    Senior UI / UX Web Application Developer and Human Factors Team Lead - Fidelity Investments
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    from January 1999 to December 2002

    Mutual Fund Investment Firm

    Lead Web Design Prototyper and Developer for major international web based Investment Center. Responsible for building transaction processing and marketing applications.

    • Team Lead over a group of Human Factors Engineers in Salt Lake City as well as remotely in Boston, MA and Dublin Ireland.
    • Responsible for HID. Building web app usability tests for potential investors.
    • Increased assets $5 million per day (average of 2000 new accounts daily globally x the average of $2,500.00) by designing and developing a web based New Account sign up tool.
    • Reduced complex product demonstration and tutorial costs 70% by bringing Flash demo development in house.
    • Increased Assets by developing an online mutual Fund product evaluator.
    • Designed, developed and maintained 3 corporate Intranet sites used globally to obtain critical information for setting up transaction based software.
    • Worked heavily with the IT Security Teams to make all Web Applications secure, including “Active Trader Pro (used by investors of $1,000,000.00 or more in mutual funds). Helped design a more user friendly version of ATP from requests made by marketing and High Volume investors.

    » View website

  • 1989 - 1999
    Multi-Plant Unit Operator / Application Developer / HAZ Mat Specialist - Chevron USA
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    from January 1989 to December 1999

    SLC Oil Refinery

    Responsible for training new operators in petroleum production processes. Maintained and operated critical plant processes to meet daily production goals.

    • Enhanced product quality and production by creating the Process Control Network allowing operators to view all shift production elements, and communicate across a 24 hour production schedule.
    • Controlled the processes of several Plants e.g. the Reformer, Alkylation Plant, and Catalytic Cracker, using DMC, RMPCT, and TDC 3000 systems.
    • HAZ MAT Specialist / Fire Fighter, responsible for handling hazardous/explosive/acids and chemicals. Responsible for the evacuation of personnel, handling medical emergencies and HAZ MAT clean up.

    » View website

  • 1987 - 1989
    Police Officer - SWAT Specialist
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    from January 1987 to January 1989

    City of West Jordan, Utah

  • 1982 - 1987
    SGT - Super Max / Death Row / SWAT Specialist
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    from January 1982 to January 1987

    Utah State Prison

View Project Details

    Project Group: UX Vision Roadmaps

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    ExxonMobil UX 3 to 5 Year Future Vision and Roadmap

    Project for ExxonMobil UIT / EMIT / URC.

    ExxonMobil UX Vision Workflow and Roadmap

    Project for ExxonMobil UIT / EMIT

    I helped drive the creation of ExxonMobil's 3 to 5 Year UX Vision and Roadmap. I worked with Track Directors and Senior Executives to develop a UX Workflow and Roadmap keeping ExxonMobil focused on becoming a User Centric and User Focused company. This Vision / Roadmap allows our COE’s to evealuate any one of 300 applications ExxonMobil has slated for Redesign or Development. Once evaluated, these applications can be plugged directly into the UX Workflow no matter what stage the application is at in the Development Cycle.

    *Download the UX Vision Workflow - Mindmap here: Download ExxonMobil's UX Vision Workflow Mindmap

    *Download the UX Vision Workflow - Epics and User Stories for COE's here: Download ExxonMobil's UX Vision Workflow for COE's

    *Download the UX Vision Workflow - Strategy for COE's here: Download ExxonMobil's UX Vision Workflow Stategy fvor COE's

  • Project Group: Enterprise Solutions / .Net WPF / C# App Design & Development

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    UTCS 4.0 Application Store

    Complete redesign of ExxonMobil's Application Store.

    UTCS 4.0 Application Store

    Project For ExxonMobil

    This is one of my early prototypes of ExxonMobil's Application Store. I designed it, tested this 1.0 version and then coded all of the UI in XAML for this WPF / C# / .Net App.

    *You can download the UTCS 4.0 WPF Prototype in a .zip file here: Download UTCS 4.0 App Store Prototype Just run "UTCS_4.0_App_Store.exe" once you've extracted the .exe into a directory.

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    Software License Manager

    Complete redesign of LANDesk's Software License Manager.

    Software License Manager

    Project For LANDesk Software

    Responsible for the complete redesign of LANDesk's Software License Manager. I designed the imagery and layout, tested it and then coded all of the UI in XAML for this WPF / C# / .Net App.

    *Prototype for this App is not available, it is copyrighted by LANDesk and is part of a framework that has to be installed in order view.

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    LANDesk™ Management Suite

    New Dashboard Design for the LDMS suite of products.

    LANDesk™ Management Suite

    Project For LANDesk Software

    Responsible for the complete redesign of LANDesk's Management Suite and Dashboard. This project also required I build a new utility for our Customer Support division called "Tech Tools". I designed it, tested it and then coded all of the UI in XAML for this WPF / C# / .Net App which is part of the AMP framework.

    *Prototype Documentation is available for download here: Download

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    Avocent Management Utilites Suite

    New Product: UI Design and Development for LDMS software suite.

    Avocent Management Utilites Suite

    Project For LANDesk Software

    Responsible for the new design of "AMP" LANDesk's Utilites Suite, part of the Management Platform. We designed the imagery and layout, tested it and then coded all of the UI in XAML for this WPF / C# / .Net App which is part of the AMP framework.

    *Prototype for this App is not available, it is copyrighted by LANDesk and is part of a framework that has to be installed in order view.

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    Asset Lifecycle® Manager

    .Net Web Application for LDMS.

    Asset Lifecycle® Manager

    Project For LANDesk Software

    Responsible for the redesign of "ALM", LANDesk's Asset Lifecycle Manager. I converted this from a Win App to a Web App. I designed the imagery and layout, tested it and then coded all of the UI in .Net / ASPX / C#. "ALM" was rated by Gartner as #2 in the "Top 10 IT Products" released in 2008. » Download article in pdf format. ALM has already brought several million new dollars to LANDesk since its release in Q4 of 2008.

    *Prototype for this App is not available, it is copyrighted by LANDesk and is part of a framework that has to be installed in order view.

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    Open Solutions DNA™ - Home Screen

    Project for Open Solutions Inc.

    Open Solutions DNA™ - Home Screen

    Project for Open Solutions Inc.

    This is the first rendition of a complete redesign of the core DNA software framework. I was responsible for all UI / UX Redesign, Development and Usability testing for this project and then I coded all of the UI in XAML for this WPF / C# / .Net App.

    *Initial Design Documentation is available for download here Download

    *Executable Prototype can be downloaded here: (unzip "OS_Home_Screen.zip" and run "OS_Home_Screen.exe", requires .Net 4.0) Download

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    Wellbore Log Reporting Application

    This was a mission critical start project for the redesign of several applications used internally by ExxonMobil Geoscientists.

    Wellbore Log Reporting Application

    Project For ExxonMobil

    This was a mission critical start project for the redesign of several applications used internally by ExxonMobil Geoscientists. I designed and created the imagery and logical flow in layout, tested it and then coded all of the UI in XAML for this WPF / C#. I was limited by the embedded Infragistic™ templates used in the framework, but the logical flow and functionality is amazing!

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    Attask™ Enterprise PM Cloud App

    This a cloud accessed Project Management Software offering.

    Attask™ Enterprise PM Cloud App

    Project for Attask™ Inc.

    This is the first rendition of Attask's Enterprise Work Cloud. I was responsible for the UI Workflow / UX Development and Usability testing for the first release of this online Project Management portal. The imagery and theme design for this Flash / Flex application were created previous to my taking over the project. I create much nicer UI design than this...

    » View Website

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    ExxonMobil Plugin Launcher

    Launches Multiple Plugins within the Petrel™ Framework.

    ExxonMobile 'Petrel' Plugin Launcher

    Project for ExxonMobil

    This Prototype I built using WPF / C#. It launches multiple ExxonMobil Plugins within the Petrel® Framework. This prototype is a POC to show WPF Themes can be dynamicly changed on the fly.

    *You can download the POC here: Download

  • Project Group: Responsive Web Site, Mobile Apps and Web App Development

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    Zions Bancorporation's Solutions UX Architecture and Software Dev Site

    This is a Mobile Device "Responsive" Web App that will run on any device using JQuery, HTML5 and CSS3.

    Zions Bancorporation's Solutions UX Architecture and Software Dev Site

    Project for Zions Bancorporation

    I built this site to give guidance to Project Managers, Developers, UX Researchers and Designers as they take on projects at Zions Bancorporation. This is a Repo for all Style Guides, Pattern Libraries, and Micro Services. ( This is a Beta Site - UNDER CONSTRUCTION )

    » View the Beta Site I bulit for Architecture and Standards.

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    Under Armour Content Management System Redesign

    This is a Mobile Device "Responsive" Web App that will run on any device using JQuery, HTML5 and CSS3.

    Content Management System Redesign

    Project for Under Armour

    This was a complete redesign of Under Armour's Content Management System used to merchandise apparel on Under Armour.com. The original application was built using Flash Flex and was very poorly designed. We redesigned their Attribution model and made the application extensible. I designed and coded the UI in HTML5 and CSS3 to make the new application responsive. We also designed it as a mobile device app so Under Armour reps could take real time orders from Pro / College teams.

    » View one of the first prototypes I designed and built for this project.

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    Under Armour Content Page Batching Application

    This is a Mobile Device "Responsive" Web App that will run on any device using JQuery, HTML5 and CSS3.

    Under Armour Content Page Batching Application Redesign

    Project for Under Armour

    This was a complete redesign of Under Armour's Page Batching System used to push content ready pages to Under Armour.com. The original application was built using Flash Flex and was very poorly designed. We redesigned it made the application extensible. I deigned and coded the UI in HTML5 and CSS3 to make the new application responsive.

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    Cerebro Beta v1.0

    This is a Mobile Device "Responsive" Web App that will run on any device using JQuery, HTML5 and CSS3.

    Cerebro Beta v1.0

    Project for Northrop Grumman

    This application will be used by the FBI, CIA NSA and Home Land Security. The App provides real-time alerts for existing threats or security breaches to the United States. This is a Mobile "Responsive" Web App that will run on any device using JQuery, HTML5 and CSS3.

    I was responsible for all UI / UX Design, Development and Usability testing for this IPad / Mobile Device App.

    *Code for this App is not available due to its sensitive nature.

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    DMDC - Office of Defense Website

    Developed for the Office of the Secretary of Defense to collate personnel, manpower, training, financial and other data for the Department of Defense.

    DMDC - Office of Defense Website

    Project for Northrop Grumman

    I took this project on from another UI developer and redesigned it as a Repsonsive web site. I was responsible for all UX Design and Layout, Development and Usability testing. This is a Mobile "Responsive" Web App that will run on any device using JQuery, HTML5 and CSS3.

    *Code for this App is not available due to its sensitive nature.

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    My Portfolio Site v2.0

    This is my new Responsive Resume Site. Features: Cross Browser functionality, HTML5 / CSS3 (loads on any device), and Lots of fun to build!

    Craig Wilson's "Responsive" Web Resume And Portfolio

    Project for... TA DA!!... Me!

    This is my Mobile Device "Responsive" Web Resume and Portfolio. My site will run on any device using JQuery, HTML5 and CSS3. If you'd like a copy of my Resume, grab it from the menu on your left!

    » View Website

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    LTER Data Portal

    University of New Mexico Ecological Data Package Repository.

    The LTER NIS Data Portal Redesign

    Project for University Of New Mexico's Ecological Research Dept.

    I was asked to redesign the University of New Mexico's Ecological Research Portal (The LTER Network). I designed and tested this Responsive web portal which I built using CSS3 / HTML5 and JQuery to load on any mobile device.

    » View Website I designed and built.

    » View my design implemented by the University of New Mexico.

  • Project Group: Wireframes, Personas, Style Guides and Screen Designs

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    New Person Wizard - Axure Wireframes

    Axure Wireframes for the New Person Wizard for Open Solutions.

    New Person Wizard - Axure RP Pro 6.5 Wireframes

    Project For Open Solutions Inc.

    Axure Wireframes for the New Person Wizard for Open Solutions. I built these wireframes and later the MVC WPF views for the final UI release.

    *Wireframes can be downloaded here: (unzip "New Person Wizard.zip" and click on "index.html") Download

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    Cerebro Project - Axure Wireframes

    Axure Wireframes for the New Person Wizard for Open Solutions.

    Cerebro Project - Axure RP Pro 6.5 Wireframes

    Project For Northrop Grummman

    Axure Wireframes for the Cerebro project. This application will be used by the FBI, CIA NSA and Home Land Security. The App provides real-time alerts for existing threats or security breaches to the United States. This is a Mobile "Responsive" Web App that will run on any device. I built these wireframes and later the release code using JQuery, HTML5 and CSS3.

    *Code for this App is not available due to its sensitive nature.

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    WORP Wireframe

    Prototype created for ExxonMobil Test Environment. Built using Expression Blend 4.0.

    Sketchflow Prototype

    Project for ExxonMobil

    This is a wireframe prototype built in Blend 4.0 / Sketchflow for the new Test Environment Portal. I designed the flow and wireframes, and coded the final front end UI in HTML5, CSS3 and CHTML.

    *The Exe and Supporting Files can be downloaded here: Download Just run "Worp.exe" once you've extracted all of the files into the same directory.

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    Persona Creation

    Personas created for LANDesk Software.

    Persona Creation

    Project for LANDesk Software

    As a Lead Human Factors Engineer for LANDesk I was responsible for creating the IT Personas that we used in the UCD process.

    *Persona .ppt can be downloaded here: Download

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    DMDC Style Guide Demo

    Demo for Northrop Grumman / US Department of Defense.

    DMDC Dynamic Style Guide

    Project for Northrop Grumman / US Department of Defense.

    This is a Dynamic Style Guide Demo I built as a POC showing the real-time use of UI elements within the site’s pages. This allows a developer to see the actual UI and functionality an element should have when referenced and coded properly.

    » View Style Guide Demo

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    LANDesk Software Brand Identity Style Guide

    This is a Branding Style Guide I built to give direction to designers and developers.

    Brand Identity Style Guide

    Project for LANDesk Software.

    This is a Branding Style Guide I built to give direction to designers and developers as we redesigned LANDesk's Management Suite.

    *Download the Style Guide here: Download

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    Omron / Soft Torque™ Drilling Systems

    Operator Screens for Omron's Automated "Precise" Drilling Chair.

    Omron / Soft Torque™ Drilling Systems

    Project for Omron.

    This project required that I build Touch Screens for Omron's "Precise" automated drilling chair. The screens were loaded into a WPF shell which I helped design and build.

    *You can download the wpf screen mock up demo in a .zip file here: Download Omron Screen Demo Just run the "Omron Soft Torque.exe" once you've extracted the .exe into a directory.

    *Download Omron's "Percise" brochure here: Download

  • Project Group: UX Presentations

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    ExxonMobil UX Presentation

    ExxonMobil IKM Search Project for PM's and COE's.

    ExxonMobil UX Presentation for PM's and COE's

    Project for ExxonMobil UIT / EMIT.

    This is a presentation I built using Power Point and Photoshop CS6 to explain why Contextual Inquiry in the User Centered Design process is so important.

    *Download PowerPoint presentation here: Download

My Skill Set / Methods, Languages and Tools I Use

Skill Rating

Acceptable 65% Admirable 70% Excellent 85% Awe-inspiring 100%

(Rating scale is a modified version from Nerdery.com), an amazing web development company!
UX Strategies
Awe-inspiring
100%
Communication
Awe-inspiring
100%
Team Management
Awe-inspiring
100%
Human Factors
Awe-inspiring
100%
User Experience
Awe-inspiring
100%
User Centric Design
Awe-inspiring
100%
Interaction Design
Awe-inspiring
100%
Contextual Inquirey
Awe-inspiring
100%
Heuristic Analysis
Awe-inspiring
100%
Usability Testing
Awe-inspiring
100%
Website Design
Awe-inspiring
100%
Website Development**
Excellent
85%
Responsive Design
Awe-inspiring
100%
Web App Design
Awe-inspiring
100%
Web App Development**
Excellent
85%
Mobile App Design
Awe-inspiring
100%
Mobile App Development**
Excellent
85%

**I design great UI layouts with amazing User Experience as their foremost goal. I then code these web sites, web applications and standalone applications from front end to mid-tier. I can build .xaml views for MVVM, however I do not code API's or Services. I am not a DBA, though I can build SQL queries.

Application Development

Methods, Languages and Applications I Use

Programming Languages and Methods
ASP / ASPX (Front End Related) ASP.Net (Front End Related) HTML - HTML5 CSS - CSS3 jQuery Bootstrap XML C# (Front End Related) WPF (Front End Related) Communication Globalization of CSS Docs Localization of Text Strings Wireframing Brainstorming High and Low Fidelity Prototypes Affinity Mapping / Diagramming
Tools and Development Applications
Jira Webstorm IntelliJ GitHub Visual Studio .Net 2008 - 2019 Expression Web Expression Blend 4 Suite SQL 2005 - Latest Team Foundation Server Axure RP Pro 7 Sketchflow Balsamiq Adobe CS6 Full Suite Photoshop Illustrator InDesign Flash / Flex Fireworks Sharepoint Visual Source Safe Tortoise SVN Git Clearcase

My Interests

What I Enjoy Away From Work

Movies Fishing Weight Lifting Singing Guitar Hiking Traveling The Beach Human Development and Interaction Continuing Education Church Service

Check Out these Videos just for Fun!

What if Superman punched you? I used to be cool too! Julian Smith - Reading A Book... A Conference Call in Real Life... My Daughter the Track Star... Wow! My Son is Awesome!...

Technical References

Ok, this is awkward... Just kidding! I have developed very close business relationships with many of my managers and team members due to my dedication to the UI / UX discipline and my relentless push to keep my teams User Centric as we build amazing applications. I am very fortunate to love what I get to do every day for a living...

As a Senior VP of Product Development at Fidelity Investments, I have had the pleasure and opportunity of working with Craig on numerous Web Applications over the past 20 years. He introduced cutting edge UI / UX processes to Fidelity and used those processes to design and develop 3 of Fidelity's most visible applications (New Accounts, Mutual Funds Evaluator and Active trader Pro). These applications, once released, brought millions of dollars in new customer investments to Fidelity.

Craig’s work ethic is impeccable. He never missed a deadline, he always communicated my directives clearly to his teams in Salt Lake and remotely in Boston and Dublin, Ireland. He has a great "Can Do" attitude that he uses to motivate his teams under the extreme pressure of Rapid Software Development.

Scott Player | Senior Vice President, of Product Development @ Fidelity Investments (801) 309-0172

Having Craig on our team gave the engineers a tremendous peace of mind knowing we could focus exclusively on code without having to be concerned about the overall look and feel of our products. His penchant for building applications that delivered a great user experience made him a unique asset to the organization. His keen knowledge of responsive web design also helped shaped our future web and mobile initiatives. I would highly recommend him to any company looking to build the best UI's without compromising the overall quality of the UX.

Will Adams | Senior Software Engineer @ Open Solutions, Inc. (407) 399-9227

After I hired Craig as a Human Factors Engineer (user experience designer) at LANDesk Software, he quickly gained the respect of the human factors, development, and QA teams. While the other Human Factors Engineers were creating user interface prototypes for the development team to build, Craig built the actual user interface that would appear in the product, constructing it in such a way that the developers could hook their code directly to it. The result was a great UI for our users and one of the biggest PR wins for the human factors team.

Craig is a great guy with a strong work ethic, excellent skills and top-notch communication abilities. I'd work with him again in a heartbeat and I strongly recommend him for any team looking for a talented, hard-working team player.

David Payne | Manager, Information Development @ Symantec (801) 380-3417

Craig is a rare combination of skills. You could say he is a user experience designer with great capabilities as an engineer or conversely you could say he is an excellent engineer with great ability to apply user experience.

If you are a small company looking for one person that can do it all Craig is your guy. If you are a large company needing a great team player, Craig is your guy. He has shown an amazing ability to learn and use new tools. To the degree that he can teach the group how to use the tools he has just learned.

Any company would do well to enlist Craig for any endeavor in which they wish to be successful.

Keith Haney | Sr. User Experience Designer @ Control4 (801) 510-4622

At My Office

I am in my office: Monday through Friday between 8:00am until 5:00 pm MST.

Please call (505) 280-9044 to make an appointment.

Agile Scrum Meetings

Between the hours of 7:30am and 9:30am I am involved in several Agile Scrum Meetings (Daily Planning Sessions and Task Tracking).

The best time to call me is after 9:30am MST Monday through Friday.

At My Usabilty Lab

Periodically I am involved in supervising and running and Usability Labs which are used to test new web sites and applications with or valued clients.

Again, please make sure that you call me on my cell before dropping by. I'd hate to miss you...